New Year's Holiday Notice
New Year's is one of Japan's major holidays, being the most culturally significant of the year and continuing over several days. This holiday often includes plenty of time with family and old friends as people return to their hometowns or bond over family trips.
As a Japan-based company, the MiauMall team will also be observing the New Year holiday during these dates:
December 30, 2025 - January 4, 2026 JST
What This Means for You
- Orders: MiauMall will continue to accept orders as usual during the holiday period.
- Customer Support: Our team will be out of the office, so responses to inquiries via our website and social media channels may be delayed.
- Shipping: Order processing and shipping may also experience delays of up to one week.
We truly appreciate your understanding and patience during this time.
Helpful Tips While We’re Away
- For common questions, please check our Order & Shipping page or FAQ (linked at the bottom of every page).
- Please double-check (or even triple-check) your shipping address when placing an order to avoid delays or corrections.
- Looking for an item we don’t currently carry or that’s out of stock? Feel free to submit a Product Request Form via our Contact Page.
If you need to reach us, you’re always welcome to contact us at service@miaumall.com or through our Contact Page.
We’ll respond as soon as we return.
Thank you for your continued support as we take this time to enjoy the New Year with our families and friends.
If you’re reading this before January 1:
Yoi o-toshi wo o-mukae kudasai! (Have a wonderful year ahead!)
If you’re reading this after January 1:
Akeome omedetō gozaimasu! Kotoshi mo yoroshiku onegaishimasu!
(Happy New Year, and thank you for your continued support!)
-The MiauMall Team