Important Notice for Our U.S. Customers

Beginning August 29, 2025, new U.S. import regulations require a 15% tariff on all goods shipped from Japan to the U.S.

To adapt to this change, here’s how MiauMall will handle all orders to the United States placed on or after August 27, 2025:

 

📦 Duties & Fees: U.S. customers will receive a notice directly from the carrier (DHL/FedEx) for duties and fees.

📦 Reimbursement: Once you receive this notice, please email a copy or a scan to us at service@miaumall.com. Please refer to our FAQ under Taxes & Duties > US Duties for steps and more details.

 

Please note that this is a temporary measure while we continue working hard on a long-term system that ensures a smoother and more convenient experience.

These policies are subject to change and will be updated for any future changes through our website and newsletter.

We apologize for the many inconveniences caused and appreciate your patience and understanding during this transition. As we navigate through these changes, we’ll keep you updated to provide the best possible service.

Thank you for shopping with MiauMall, and for continuing to discover Japan with us.

 

- The MiauMall Team